In this article, we'll provide a detailed explanation of what "accepted by carrier" means and outline the steps that will occur before your order arrives at your doorstep.

Towards the end of this post, we'll also clarify the meaning of "received by the carrier for return" status, which is actually unrelated to the "accepted by carrier" status.

To check the status of your AliExpress order directly, click on this link.

Have you ever wondered what the "accepted by carrier" status means when you are tracking your AliExpress order?

This status update indicates that the package has been delivered to the carrier in China and is on its way to the airport for transportation to the destination country.

If you come across the status "accepted by carrier" on your AliExpress order and it remains unchanged for a long period of time, it is possible that your package is being shipped via combined delivery. This means that each seller ships their items from their respective warehouses, and AliExpress combines them at a logistics center before dispatching them to the destination country. It is normal to experience a delay of a few days after the "received by carrier" status appears in the tracking information for your AliExpress order before a new tracking number is generated and the package starts moving toward its destination.

It is essential to keep in mind that not all orders will exhibit the "accepted by carrier" status. Even though many AliExpress shipments go through this status at some stage, other statuses may appear in the tracking information. These can vary depending on the carrier and the information may not always be updated in real time.

To keep track of your AliExpress order, you can use the provided tracking number and monitor it through the AliExpress website or app.

Once the carrier accepts your package, you can anticipate seeing the following status updates on your AliExpress:

After the "Accepted by carrier" status, the next status update is "Received by line-haul" which indicates that the package is being prepared to leave the country of origin. It is important to note that when the package arrives at the destination country, it must go through customs clearance. Although this may cause some initial concern, most packages are not stopped at customs due to the high volume of merchandise that passes through daily.

To gain a more thorough understanding of customs procedures when shopping on AliExpress, we suggest referring to our detailed guide on the subject.

After the customs clearance process, the postal service of your destination country will be responsible for delivering your package. You may also notice the status update "Package at local distribution center" during this phase.

The statuses "Arrival at the delivery office", "Out for delivery", and "Delivery in progress" are indicative of your package's imminent delivery. "Arrival at the delivery office" signifies that your package will reach your home within a few days, usually within 1-2 days.

Your package has arrived in your city but is being sent back to China.

This can happen due to a variety of reasons, such as incomplete or incorrect shipping addresses, issues with customs clearance or import restrictions, or the recipient refusing to accept the package. In such cases, it is essential to seek help from the seller or AliExpress customer support to resolve the issue. There could be two reasons for the return: either the delivery was attempted but unsuccessful due to nobody being available to receive the package, or the delivery address was incorrect, making it impossible for the package to be delivered.

I haven't collected my order from the carrier

If the carrier was unable to deliver your package during the first attempt, they will usually make a second delivery attempt. If they are unsuccessful, they will leave a notice for you either in your mailbox or on your phone, directing you to pick it up from their local office. You will have 15 calendar days to collect your package, starting from the second delivery attempt

If you are unable to pick up your package within the designated time frame, the carrier will return it to the seller. It is important to note that while the carrier may contact you before returning the package, it is not always guaranteed, and you should not solely depend on it.

There can be various reasons why your package is not delivered successfully, and one of them is an incorrect or incomplete address. To avoid such issues, it's essential to provide accurate and complete address information when placing your order. Including your mobile phone number as part of your delivery address is also important, as it allows the courier to easily contact you if there are any issues with the delivery address. This can save you from unnecessary trouble and help ensure that your package is delivered successfully.

If you accidentally provided an incorrect shipping address while placing an order on AliExpress, there are ways to correct the mistake. There are several things you can do to rectify the situation. We have an article that explains how to change your order's shipping address on AliExpress, which can be useful in such a situation.

What should you do if your AliExpress package is sent back to China?

Unfortunately, there's not much you can do once the carrier has marked your order for return. Contacting the carrier will likely not result in a refund.

Opening a dispute for a full refund is not recommended as AliExpress typically considers the issue to be the buyer's fault rather than the seller's.

One option is to reach out to the seller, apologize for any inconvenience caused, and express your intention to purchase the product again. In case the seller refuses to cooperate or offer a satisfactory solution, you can file a dispute with AliExpress to seek a resolution.

If the seller is understanding, they may agree to the dispute without AliExpress having to mediate. Visit AliExpress for more information.

Tags: Aliexpress