Let's start with an example: let's say you ordered a mobile phone case on the Aliexpress website and after receiving the long-awaited parcel, you were satisfied with its main characteristics or the seller and decided to write a review (no later than 30 days after receiving it) about the received product (as many do) and share your impressions about it.

As time has passed, the opinion about this product has changed and you decided to change the previously left review, but there is a nuance, it is impossible to change the review, it can only be supplemented and there is nothing wrong with that, people will still see all your messages and it's even better.

How can I change (supplement) my review on the Aliexpress website?

All users of the site https://www.aliexpress.com/ have the opportunity to leave feedback about the product after purchase at the time of confirmation of receipt of the product. After you write a review, you will be able to supplement it within 30 days from the moment of confirmation of receipt of the goods.

In order to change (supplement) your review needs to go https://www.aliexpress.com/ (to the main page of the site), and log in with your username and password.

Next, click on the "Account" — “Feedback”

You may notice there are 2 tabs on this page (Expected, Published).

Expected are those products for which you will need to add a review after you receive the product and check.

Published — here will be your reviews that you left earlier.

Also in the section of published reviews, you can add a review for the product that you received no more than 30 days. You will need to find the review you need and click the “Reply to feedback” button next to it.

Next, we will be redirected to a new page with a form for adding (supplementing) a review. You need to write your additional review, and click "Leave a reply".

Another important point is that if you rate a product (asterisks) in your review, then after you publish your review, you will not be able to change the number of assigned stars for the better or for the worse.

If the seller values his reputation and rating, then if you write a negative review, usually sellers write in private messages and want to solve this unpleasant moment, they can offer a discount coupon for the next purchase, or compensate part of the money or refund the entire amount.

In such a situation, it is better to supplement the review as the seller makes his counter step, and compensates with money for your problem with the product, or gives you a discount coupon. And if everything suits you, how you jointly solved your problem, then you can safely positively supplement the review.

Now you know how to supplement or change your review, now you can change it from a bad review to a good one or vice versa.

Tags: Aliexpress feedback comment