Sometimes it happens that your account may be blocked or disabled. There are several reasons why your account may be blocked on the Aliexpress website.

The most popular reasons why Aliexpress accounts are blocked:

• You have not had an activated account for a long time (did not click on the email confirmation link after registration)
• You have opened a Dispute very often, perhaps you wanted or tried to deceive sellers.
  
• You were suspected of fraud, for example, you used stolen bank credit cards.
  
• You tried to deceive Aliexpress itself and wanted to negotiate with sellers about buying goods directly, and not through the Aliexpress website itself.
  
• You tried to blackmail the seller by insisting on lowering the price and threatened to open a dispute to worsen the seller's rating.
  
• For cheating reviews, we created many accounts and bought the same product from them to raise the number of reviews to the seller.
  
• For cheating sales, we created many accounts and bought the same product from them in order to raise the number of sales to the seller.
  
• Created a lot of orders in your profile and did not pay for them. For example, if you ordered 10 or more goods from the seller and do not pay for them, then these goods are assigned to you, and the seller cannot sell them to someone else until you pay or refuse to purchase.
  

How to unblock your Aliexpress account:

If your account is still blocked, then most likely after authorization (entering your username and password) you will see this inscription Your account is temporarily unavailable due to security reasons

If you have done the illegal actions listed above, then most likely you will have to register a new account using a different e-mail, a new phone number, and besides, it is advisable to use another Internet connection to change the IP address, or use a VPN, or anonymizers

If your account was blocked by mistake, and you did not do anything illegal, then you can not rush to create a new account, but try to restore access to Aliexpress.

After authorization, you can see a message about blocking, and below will be the text Appeal for account reactivation, you can click on it.

You will be able to see the form to unlock your account, after which you will need to upload a scan of your passport so that the Administration can make sure that your account is not hacked). In the field below, you can fill in your email address and phone number to contact you.

If your account is blocked for a long time or forever, then you will see the message Your account has been disabled. You are not allowed to file new complaints. In this case, you can create a new account, since you will not be able to return access to the old one

If you don't want to wait a long time for your profile to be unblocked, then you need to write to the technical support of the Aliexpress website (online chat).

To write to the chat, you need to click on Help > Buyer's Guide from the main page https://www.aliexpress.com/

At the bottom of the page, select “Online Chat”

For the record. Most of the sites may be unavailable due to account blocking, and you may see errors.

OOPS!

Looks like your account isn’t authorized to view this page.

But don’t worry — we still love you

Below this message you can see the buttons "Change Accounts"  and "Back to Homepage" (return to the main page), and even below there is a small button with the inscription "Check the reason". By clicking on it, you can find out the reason for blocking your Aliexpress account.

Tags: Aliexpress blocked