If you have any questions on the trading platform aliexpress.com, you can easily and quickly contact the seller and clarify everything that interests you. What questions users usually ask sellers, possible ways of writing and sending letters to Aliexpress, as well as how to create a message on the site of this site, read our article.

First of all, go to the website https://www.aliexpress.com/, then click on the product for which you want to ask a question.

In a letter to the seller, users most often ask about the availability of a specific product, its color, size, material, equipment, etc. To write a letter yourself, you need to point to the name of the store (top right 1) and click on the button below "Send a message (2)

There is another way to create a message to the seller: you need to scroll through the open page with the product just below and click on the "Contact the seller" button (in the column on the left)

Please note that only authorized (registered on Aliexpress) users can write a message to sellers.

By clicking on the "Send Message" button, the "Message" field will open, where you need to write the question you are interested in (in English) In addition to the letter, you can attach a picture or photo of the product by clicking on the "Browse" button (under the message field) At the end, don't forget to click the "Send" button.

How to write a question on Aliexpress for a product that has already been paid for?

Write to the seller about the product that you have already ordered and paid for. You need to go to the "My orders" section.

After that, you need to click on the "Message to the seller" button (opposite the desired product)

You will see at the very bottom, after all the detailed information, a field for entering a message. Also, try to describe your question in as much detail as possible so that you don't have to wait a long time for an answer from the seller, if you have to write several times, there may also be an additional wait for an answer due to the time difference.

Tags: Aliexpress contact