Sometimes it happens that the product you expected does not arrive, and then the issue of a refund arises. You need to open a dispute and if it is approved, you should expect a refund to your account.
But this is not always the key to success. In some cases, days pass, and sometimes weeks, and still no money. What to do? Everyone will ask themselves this question. But do not panic ahead of time, now you will find out how you should be and when your money will return.
Super Deals on AliexpressIf you cancel an order or win a dispute, of course you are waiting for a refund. It will come to you in the same way that you paid for the order (for example, a bank card, PayPal ...). On average, the return period is from 3 to 20 business days.
Money does not always come in the shortest possible time and you can get nervous. In some cases, returns may take up to 30 days. Of course you will start to act, but hurry ahead of time. Wait for the maximum return period.
AliExpress is a big company and takes a lot of responsibility for its actions. It is highly unlikely that your funds will not be returned to you. Therefore, we ask you not to panic and pull yourself together, we assure you that the money will not be lost. In addition, you can contact the AliExpress chat assistant or your bank, explaining the problem you are experiencing.
But before you go to such drastic measures, let's see what needs to be checked again.
The 20 day period is purely business days. Look at the calendar, weekends and holidays are not taken into account, there are periods of time when holidays drag on for a week or more.
In your bank card, find the day of purchase of the goods. Some banking systems may return funds on the same day of purchase. Perhaps you just did not notice the return and did not see a change in your balance on the card.
Items paid for using PayPal will be returned to the same PayPal account. But if it was a bank card associated with PayPal, then the money will be returned to the bank card account, and not to PayPal.
But if the payment was received through AliPay, then in any case, the money will be displayed on the AliPay account upon return.
There are times when something unexpected happens with a bank card, it can be lost, someone can steal it, or simply its expiration date has expired.
Don't worry, you still have the same bank account, AliExpress will redirect funds to it. You will receive money for a new card.
If the bank account is closed, then contact your bank directly with documents that confirm your identity. They will resolve the issue and issue you a cash refund.
The only thing is, do not rush to the bank day after day, wait a few days for the employees to see this operation for sure.
I hope our advice has revealed all the possible difficulties in returning money to AliExpress and will help to avoid disappointment.
After you have clicked on the “cancel order” button, the money will not be credited back to your account. First, the seller must confirm the cancellation of the order himself.
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