Often, if you want to place an order on AliExpress, there are doubts whether the package will be delivered and in what time frame.
Already mentioned earlier about AliExpress shipping methods, but today we will talk about the carrier used for delivery to the United States.
How do you know which shipping company will be selected to deliver your package? AliExpress usually doesn't give much information about this other than that USPS will deliver your package by default (unless another carrier is specified). But some tricks can shed light on which company will be chosen.
So keep reading to find out more!
What carrier companies work with AliExpress?Before going into any details, you need to know that packages from China can be delivered by various companies, such as Cainiao, Sinyou, Yanwen, 4px ...
If the package arrives in the USA, the following companies can then deliver it: YunExpress or Pitney Bowes - Newgistics. But if no shipping company is selected, the packages will be shipped by USPS (and in some cases by FedEx).
Here are some more tips on how to figure out who will be responsible for shipping your packages from AliExpress.
The easiest way is to check which delivery method is selected. Since certain delivery methods are typical for a certain company engaged in the delivery of orders. Especially if you are ordering goods that are in US warehouses and are subject to domestic shipping to the US.
Basically, the seller provides information in the product description about how long it will take to ship and who will process the order.
Super Deals on AliexpressIf, when making a purchase, you did not pay attention to this, you should familiarize yourself with the details of the order, where the delivery method selected when placing the order should be indicated.
Also, when tracking the parcel, you can find information about the carrier of the order. Sometimes this can be done on AliExpress. If there is no information about the delivery company on the site, and the package is shipped from China, you can track it by the number on Cainiao, which is the shipping company of AliExpress.
By accessing Cainiao, you will find out which shipping company is responsible for delivering your order, and you can also find out their contact phone number, which you will need if there are problems with delivery.
Super Deals on AliexpressIf you click on the message “additional information about logistics”, you will be redirected to the page of the carrier company of your order.
You can also track your parcel through the websites 17track.net and ParcelsApp, which contain information about the logistics company responsible for the safety of the order. When the addressee of the parcel is located in the USA, most of the parcels are delivered directly to the doorstep or placed in a mailbox (next to the house or office).
If the order from AliExpress is delivered via USPS, it is best to track it on the website: usps.com. When choosing a private courier for transportation, such as DHL, EMS or FedEx, you will receive messages with the exact delivery time of the order.
Sometimes companies send an SMS or an e-mail message about receiving your order and that they will deliver it in a few days. If you live in the United States, USPS will notify you that the package will be delivered in a few days. But these are not the most common options. Often one day, employees of the company knock on the door and give the parcel.
The delivery worker may call before the package is delivered to find out if you are at home. But, if there is no one at home, the parcel will be left at the specified address.
If the parcel is ordinary, it will be left in the mailbox or near your doorstep. If this is not possible, you will have to pick it up at the post office.
If your order is certified, i.e. a signature is required upon receipt, the shipping company will make three attempts to deliver your order at different times and on different days. But, if they fail to deliver the package, they will leave a note asking them to pick it up at their office.
If the parcel lies for several days at the carrier's office, then they can return it to the seller, so you need to take responsibility for receiving your parcels, since notifications about their delivery do not always come. Therefore, it is recommended to track their delivery yourself.
If you have any difficulties with the delivery of an order from AliExpress, first of all, you should try to contact the carrier company responsible for the delivery of the package (this is USPS in most cases).
But if you have already repeatedly tried to contact and have not received a response, it is recommended to contact the seller. And he, for his part, will contact the transport company and make claims to her.
If neither the delivery company nor the seller himself can or does not want to help you, you need to contact the AliExpress customer service center (to access which you need to go to this link). Or you can try to solve the problem through a dispute with the seller. And if this does not work out, AliExpress will come to the rescue.
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