In this article we describe some rare errors that can occur when logging in, browsing, or receiving coupons on AliExpress. They are different from the checkout errors we discussed earlier. Here you'll find information on how to solve several common problems, as well as what to do if your account has been deactivated.
If you're having trouble accessing your AliExpress account, there are a few steps you can take to resolve the problem. First, make sure you enter your email address and password correctly. This may seem obvious, but sometimes mistakes just happen because of typos. If you are convinced that your information is correct, but cannot log in, we recommend that you try the following options: clear cookies, use a different browser, or try logging in from a different device.
If you have trouble logging in for any reason, such as forgetting your password, you can reset it. To do this, click the "Forgot your password?" link on the login page and follow the instructions for resetting your password to regain access to your account.
If none of these methods work, you can always contact AliExpress via the Customer Support chat, which is now available 24/7. The support staff is ready to help you solve any problems related to your account and answer all your questions. Feel free to contact them for assistance at any time.
If your AliExpress account has become inaccessible, it may be due to its deactivation. In order to find out the reason, you need to check your email linked to your AliExpress account and find an explanation. Your account may have been deactivated due to a massive dispute opening or a violation of the platform rules that you must abide by. If you're having trouble accessing your account, don't despair. You can always get help from AliExpress customer service specialists, who you can contact via chat. They can help you solve the problem and get your AliExpress account back online.
If you can't follow other users on AliExpress, it could result in partial blocking of your account for violating site rules. It is best to contact AliExpress and report the problem to avoid it escalating. You can describe the situation in more detail, stating exactly what happened and when, to help the experts more accurately determine the cause of the problem. They will be able to provide you with instructions on how to proceed and may be able to help you solve the problem more quickly. In any case, you should not try to solve the problem yourself, as it may lead to even more problems and additional violations of the site rules.
Various problems may occasionally occur when you are redeeming coupons or playing games on AliExpress. For example, the service may be temporarily unavailable or the game may be stopped for security reasons. In such cases, you may try to switch from the app to your computer or wait for a few minutes to see if the problem fixes itself. However, if that doesn't help, you can perform other actions such as:
There is no single solution for all errors because there may be several causes. Therefore, you will have to try several ways to solve the problem and continue using AliExpress services without any problems.
Super Deals on AliexpressIf you encounter an app problem, try clearing your cache first before seeking help. Clearing the cache can solve many of your app's problems, and it can be a quick and easy solution. To clear the cache, go to your account, find the settings button and select the "clear cache" option. After that, try running the app again and see if it's working properly.
Super Deals on AliexpressWe have also received confirmation from other users that they encountered this error and were able to fix it by uninstalling the app and then reinstalling it. If you decide to try this, be sure to save your data and account so you can log in again after reinstalling the app. In addition, we recommend checking for updates to your operating system before reinstalling, and making sure you have enough free space on your device to install the app. We hope that these recommendations will help you to avoid this error in the future.
Indeed, sometimes simply logging in to another device is enough, as you are asked. However, if that doesn't work, you may need to contact AliExpress support. Sometimes it can take several hours for AliExpress to verify that it's an error and remove the lock. In this case, you can try contacting an AliExpress support representative by phone or email to speed up the process. You can also share additional information, such as screenshots or proof that you didn't violate the site's rules, to help them sort out the situation faster.
There are many sites that can block you if they notice an increase in activity. This blocking can happen if you're sharing Wi-Fi with multiple people or if you're on public Wi-Fi. However, don't feel bad if your IP address has been blocked. It can happen to anyone on the network.
What can I do to unblock my IP address?
First, try to wait a few hours. AliExpress will check that you are not doing anything wrong and your IP address will be unblocked automatically.
Second, you can try changing your IP address using VPN services like NordVPN or ExpressVPN. This will help you bypass the blocking and continue your normal activities on AliExpress. You can also use proxy servers to hide your IP address and bypass the blocking.
In any case, you don't have to worry about IP blocking. There are many methods that can help you bypass the blocking and continue to use AliExpress.
If you have two accounts on AliExpress or have opened multiple accounts through the same device, the platform may block you. This can happen because using more than one account per person is prohibited to prevent fraudulent coupons and discounts. If you get an error message and you have multiple accounts, try deleting one of them and waiting 24 hours. Some users say it may also be because the same payment card is saved in two accounts.
If none of the above steps help, your best bet is to contact AliExpress customer support at link. There are two options: contact the agent via live chat or send a message. If you choose chat, you need to explain the nature of the problem, the agent can respond with what is in the FAQ. If the problem is not solved, the agent will pass us to a specialist who can check the status of our account and help.
Super Deals on AliexpressIn this article, we looked at a few rare mistakes that can occur when using AliExpress, such as problems with logging in, browsing sites, getting coupons and discounts. To avoid fraud, AliExpress users must follow certain rules, one of the most common reasons for account blocking is a violation of the rules for using coupons and discounts. In this article, we will provide details on how to solve several common problems with account access, as well as how to restore a blocked account. In addition, we'll cover some rules you should follow to avoid having your AliExpress account blocked. It is important to remember that AliExpress is aware of the most common reasons for account blocking and provides users with information on what rules to follow in order to avoid these problems. Therefore, to enjoy shopping on AliExpress safely and hassle-free, remember to follow these simple rules.
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