“Returned to Sender" is the name in the statuses that can be seen when tracking your parcel. You can track the parcel by the track number provided to you by the seller on the website https://www.aliexpress.com/ or on any other. This status is translated as “Returned to sender”, which means that your parcel has been sent back to the sender.

For what reasons can the status “Returned to Sender” appear?

There may be several reasons for sending the parcel back to the sender:

• The recipient's address and full name are incorrectly specified
• The package of the parcel is damaged
• The parcel did not pass customs
• Mail Company error
• You haven't picked up the parcel for a long time

In almost all cases, if the parcel has received this status as “Returned to Sender”, it will mean that your parcel is already going back to the sender. Therefore, it is extremely important to fill in the correct delivery addresses and the recipient's full name.

Similar statuses:

Statuses in different postal services, the names of statuses that inform about the return of the parcel to the sender may differ. They can be called like this:

• Shipment cancelled
• Returning to sender by carrier
• Return
• Parcel returned

The package went back to China. When to open a dispute?

If you have made an order, on the website https://www.aliexpress.com/ but after checking the track number, we saw that the status in your parcel is “Returned to Sender”, in this case you will need to open a dispute. Ideally, you will need to wait until the seller receives the parcel, but if there is not much time left for the protection of buyers, then you can immediately open a dispute

Tags: Aliexpress delivery