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PayPal on AliExpress: Rules for use, Features of Return, Commission

aaazizova 2023-04-17 22:09:29

PayPal on AliExpress: Rules for use, Features of Return, Commission

PayPal has been operating since March 2000. Convenient payment system allows you to pay for purchases on the Internet, provides customers with a large degree of security, and provides customers with guarantees.

If you make purchases on AliExpress, you probably heard about the difficult relationship of AliExpress with PayPal. Some time ago, AliExpress allowed to make payments from this platform, but then this service disappeared. After that, the ability to pay for purchases through PayPal appeared again, but only with restrictions.

Consider the current situation with PayPal and AliExpres now.

When can the buyer pay for the order through PayPal?

Until recently, only some sellers received PayPal. It was not difficult to notice, since it was marked by a special sign on the product page, but now this is not. Today, the ability to pay for the purchase on AliExpress through PayPal does not depend on the seller, but on the country from the territory of which the order was placed.

Countries taking PayPal

The list of main countries where PayPal is accepted: the USA, New Zealand, Australia, Canada, Ireland, Great Britain, Israel, Germany, Spain (exclusion of AliExpress Plaza), Brazil, Mexico, France, Portugal, Austria, Italy, Switzerland, Belgium, Turkey, Turkey Sweden, the Netherlands.

Countries that do not accept PayPal: Colombia, Argentina, Chile, Ukraine, Peru, Poland, Finland, Czech Republic, Saudi Arabia, Russia, Thailand, Indonesia, Malaysia, South Korea, Sri Lanka.

If you have not found the name of your country in any of the lists, write in the comments, and we will definitely add it.

How to make payment through PayPal

If your country has accepted payment using PayPal, then it is very simple to do it: when your order is in the basket, you must activate the “place the order” button, then the window should be opened, which offers different payment methods (bank card, PayPal, etc. d.). If you choose a safe PayPal version, then AliExpress will automatically redirect you to his site. The buyer should indicate the address of the email. Mail, password, confirm the payment, and wait for the speedy receipt of your parcel.

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Does AliExpress take the commission from the customer

Earlier, AliExpress took an additional fee from the buyer for using PayPal, although at the same time discounts were offered if the customer used this type of payment. However, the commission was many times higher than the bonuses, so using PayPal was not profitable. Now there is no additional commission, the use of PayPal does not require unplanned cash costs, which is a good reason to use the system as one of the convenient payment methods. You should know that although PayPal and AliExpress do not take a commission from buyers, as the seller pays for it, but the bank can take an additional fee for turning the currency. It all depends on the country in which you live, therefore, in order to exclude all misunderstandings, it is better to contact the bank and clarify the nuances.

The benefits of using PayPal

Using PayPal, buyers have two significant pluses:

  • If you do not win the dispute, you may demand to open the dispute again;
  • You receive compensation for the full value of the return.

Consider the advantages in more detail.

Disputes if the seller paid the order through PayPal

The buyer is more protected if he pays for purchases using PayPal, since he has several opportunities to demand compensation: open a dispute with AliExpress, if you are not satisfied with the decision, demand compensation for a personal account.

(Do not forget that you need to start a dispute with AliExpress).

How to start a dispute through PayPal:

  1. It is necessary to enter the PayPal account and activate on the main page: "View all my actions."
  2. Find the necessary payment and click on it.
  3. When information about your order opens, you should activate the “Report the problem” button.
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Next, you need to describe the problem you have encountered and wait until the application is processed. Within 10 business days after the adoption of the requirement, reimbursement must be sent to a personal bank account, which is associated with PayPal.

Free return

As we have already noted earlier, some products can be returned free of charge. If the product you want to refuse can be returned for free, then there is no need to use PayPal. You just need to print the label and take the parcel to the mail, the money will not be charged to the customer for a refund.

However, if there is no free return, then the buyer can use

PayPal and receive compensation for the cost of return delivery. The procedure is quite simple: first, you need to open the dispute and request a return, then send the parcel and demand that PayPal compensate for the full cost of delivery.

We will explain how to do this:

  1. Make sure that the return service through PayPal is activated. 
  2. Find the purchase on the PayPal page, which must be returned, and activate "get reimbursement of return costs."
  3. The system will ask that the user uploads some documents about the return (at your disposal 14 days to fill them out).

Can a buyer use a free return at any time?

No, the service of free return can only be used twelve times a year (this condition is necessary in order to exclude abuse of this function). Returning several goods from one order at different times, they are considered a different return.

An order AliExpress has a free return icon, can it be requested through the PayPal system?

If the seller already offers to use a free return, then the customer can no longer request a service through the PayPal system. It simply will not be needed, since products with the “Free Return” sign, regardless of the reason, are accepted back for free.

The maximum amount that PayPal covers when reimbursing the cost of return

The amount of the return is not more than 30 €. As a rule, it is enough. The return price depends on the dimensions of the parcel, so the buyer can request an estimate of 2-3 courier companies and dwell on a suitable option.

To reduce costs, parcels, weighing no more than 2 kg can be sent by registered mail.

Alipay: Alternative

You should know that any payment method that the AliExpress online platform offers are absolutely safe. Let's try to compare PayPal with other payment options.

Alipay created AliExpress to offer customers a safe and convenient way to pay for orders. The Alipay system is now the main option for payment in Asian trade. Both PayPal and Alipay provide reliable protection for customers. Although Alipay is less popular, AliExpress tries to attract more buyers to its use as a preferred alternative.

The advantages that Alipay provides are similar to the advantages of PayPal, namely:

  • safe payments;
  • round -the -clock transaction monitoring;
  • instant refunds;
  • Discounts when paying on AliExpress.

As we noted, AliExpress wants customers to use Alipay, so it offers profitable bonuses. For example, the user will receive two euros if he configures the account, and one euro if he adds a bank card or pays for an order through Alipay at least three times a month.

Should I pay for purchases through PayPal?

Relations between AliExpress and PayPal are ambiguous, and not as stable as customers would like. They often change the conditions of use, and although at the moment PayPal is a convenient way, it may change.

It is absolutely certain that all fall and ups are associated with the planned AliExpress strategy: promote Alipay and leave PayPal in the background. We recommend customers use those payment methods that are most suitable for them. If when paying for purchases using Alipay AliExpress offers you discounts on the product, do not hesitate and take this advantageous opportunity.

Tags: Aliexpress PayPal
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