SF Express is one of the most popular logistics companies in China, this company has been operating in the Chinese market for at least 20 years, the main activity is the transportation of parcels and cargo across China. But a few years ago in cooperation with the platform https://www.aliexpress.com / , SF Express started delivering goods to different countries in cooperation with other companies from different countries.
Super Deals on AliexpressPreviously, when there was free shipping on Aliexpress, the Chinese often sent this company, then that the postal service has 2 types of dispatch, simple and registered. Because shipping from China by simple letter was very cheap, it was in demand. At the moment, when Aliexpress parcels have become mostly paid, it is more profitable to choose this delivery method, but you will need to pay a couple of dollars for it, but in this case you will receive a track number and will be able to track the movements of your parcel.
Track numbers consist of 12 digits, they can be tracked on almost any parcel tracking sites, or on the official website.
You can start tracking the parcel, approximately 4-5 days after sending, or you can add the tracking number to the parcel tracking service, and thus it will send you letters about the change in the status of the parcel. The step-by-step statistics will indicate all the stages and countries that the parcel has passed, and in which country and in which warehouse it is currently located.
There are situations when parcels are lost, especially when delivered to Russia, at the time of transfer to the Russian post, it often takes 3-7 days. Parcels reach the border of Russia in 7-15 days. After that, the parcel goes to the local postal service. If sending to Ukraine, then there are usually no problems with the “New Mail”, they are delivered quickly there.
If you have not received your parcel, you can open a dispute on Aliexpress and get your money back.
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Just read this post and maybe you will find a simple solution. If this does not help, then you should contact AliExpress customer service.
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